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IT Foundations Course

Powered by SimpleITSM 

Overview: INQue delivers a modern, on-demand learning platform that helps organizations enhance productivity, strengthen cybersecurity, and accelerate adoption of Microsoft 365 and AI-driven tools like Microsoft Copilot. Our platform combines accessibility, real-world learning outcomes, and measurable results to ensure every participant—regardless of ability or background—can thrive.

Accessible Training for All Learners

We provide:
  • Closed captioning and transcripts for all video content
  • Screen reader compatibility and keyboard navigation
  • Adjustable playback speeds and high-contrast modes
  • Alternative text for all media and visuals

Yes, INQUE offers fully accessible versions of our training courses. All modules are designed in alignment with WCAG 2.1 and ADA accessibility standards, ensuring inclusivity for individuals with visual, auditory, cognitive, or mobility impairments. Our team also works with organizations or individuals who require additional accommodations to customize the learning experience further.

SimpleITSM provides:
  • Dedicated accessibility support during onboarding and throughout the training period
  • Adaptive learning paths that allow learners to proceed at their own pace
  • Instructor-led sessions (virtual or hybrid) for learners who benefit from personalized guidance
  • Technical support via chat, email, and phone for immediate assistance

Support for Individuals with Disabilities

Our approach extends beyond accessible content—we focus on empowerment. We believe in equitable access to technical education and actively partner with workforce development and inclusion programs to make that a reality.

Career Support and Job Placement Assistance

Accreditation and Certificate Recognition

For participants accepted into our workforce or certification programs, INQue offers career development support, which may include:

INQue & SimpleITSM certificates are issued and verified by INQue, LLC and SimpleITSM LLC, a Microsoft Partner and certified ManageEngine and ServiceNow training provider. Our training is:

  • Resume and LinkedIn optimization workshops
  • Mock interviews and career readiness training
  • Introductions to partner employers and internship opportunities
  • Ongoing mentorship through our alumni network
  • Mapped to industry frameworks such as ITIL, CompTIA, and Microsoft Learning Paths
  • Recognized by employer partners and industry organizations for its practical, role-based relevance
  • Continuously validated by subject matter experts and aligned with Microsoft and cybersecurity standards

While direct job placement is not guaranteed, our graduates frequently transition into roles with Microsoft partners, Managed Service Providers (MSPs), and enterprise IT teams that value our curriculum’s real-world alignment.

Accreditation through additional higher education entities is under development through our strategic education partnerships to expand formal academic recognition.

Summary

With INQue & SimpleITSM , every learner—regardless of ability—has access to an inclusive, high-impact educational experience that builds skills, fosters confidence, and prepares them for today’s technology-driven workplace.

INQue, LLC Accessible Training Services.
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